At Mizuruk.com, we are committed to providing our customers with a seamless and hassle-free shopping experience. To ensure that your order arrives promptly and securely, we have partnered with renowned carriers such as FedEx, DHL, and UPS.

Order Processing Time

Processing Definition: This refers to the time from when you place your order to when we hand it over to the delivery service.

Standard Processing: Most orders are shipped within 1-5 business days of payment confirmation. Orders placed on weekends may experience slight delays.

Operating Hours: Our warehouse operates Monday through Friday during standard business hours, excluding holidays. We strive to minimize delays during holiday periods.

USA Delivery Timeline

Orders within the United States typically arrive within 10-15 business days (UTC/GMT -5:00), including processing and shipping. We work with trusted carriers such as FedEx, DHL, and UPS for reliable delivery.

Shipping Costs

• Orders over $20: Free Shipping
• Orders under $20: $3.99 shipping fee applies

Delivery Time

We do our best to ship your orders from our warehouses as quickly as possible. After your order has shipped, a shipping confirmation email containing tracking information will be sent to your email address.

Change of Delivery Address

There is NO FEE for changing the shipping address BEFORE we provide you with the tracking number.

Order Tracking

If you have already registered on Mizuruk.com, you can track your order, shipping, and handling information on your account. If you have not registered on our website, you can track your order here using your Order ID and email.

Order Cancellation

If you wish to cancel your order before it has shipped, please contact us immediately. We will not charge additional handling fees and will provide a full refund. Once the product has been shipped, the standard return policy will apply.

Note:

• Handling Days: The Handling Day tells you when a package leaves our warehouse.
• Transit Days: The Transit Day is the time it takes the carrier to deliver a product to a customer. Actual delivery dates may vary due to various factors such as shipping delays, weather conditions, etc.

For any shipping questions, please email mizuruk@outlook.com.